The Buyer shall inspect the Goods on delivery and shall within 3 days thereof notify the Company in writing of any defects, damage, breakages or discrepancies with the relevant invoice; failing which the Buyer shall not be entitled to raise a claim in respect of those Goods.

On receipt of a notice in writing under Clause 3.1 (please refer to the full Terms and Conditions), the Company may, at its sole discretion, replace, repair or withdraw a product (subject to availability and an appropriate adjustment of the purchase price) in such a manner and time as the Company considers reasonable.

The Company shall not be liable under this Clause 3 (please refer to the full Terms and Conditions) for Goods returned to the Company without prior authorisation.

Where goods are returned due to the customer's ordering error or refusal to accept delivery, a handling charge of 15% may be levied to cover administration/re-delivery costs.