No products are to be returned without the prior written authorisation from PHOENIX Healthcare Distribution Ltd. Please contact our customer service team on 01675 436540 if you would like to arrange a return.
In accordance with existing industry guidelines all discrepancies have to be reported to customer services within 3 working days after delivery.
Goods will not be accepted for return if they have been relabelled or used in any way, or if any tamper evident seals have been broken.
For full return terms for AstraZeneca products, please see AstraZeneca’s Standard Terms and Conditions of Sale.